Overview
14 4 True False 3 Introduction About Professional Writing The Rhetorical Nature of Technical and Professional Writing Basic Assumptions and Potential Complications Rhetorical Framework: Author-Subject-Audience Appreciating Technical Communication Audiences The Special Nature of "Subject" in Technical Communication Developing an Authorial Voice Persuading the Reader The Many Contexts of Communicating Technical Information Ethics and Technical Communication Legal Issues and Communications Appreciating Different Cultures 2 General Process The Basics of Technical Communication Guidelines for Creating Your Own Voice Revising and Editing Documents Documenting Your Sources Designing Documents General Design Concepts Document Organization Organizational Patterns Front Matter: Contents, Lists and More Back Matter: Appendices, Glossaries and More Effective Tables Charts and Graphs Photos and Illustrations Usability Testing of Technical Communications Example_3 Header 25% Example_4 Header 50% Example_5 Header 75% Example_6 Header 100% 5 Specific Procedures Career Documents Résumés and CVs Cover Letters Business Communications Beginning A Communication Business Letters Writing Memos Composing E-Mail Website Design Composing Business Reports and Proposals Planning Reports Preparing Business Proposals Preparing Feasibility Studies Presentations Technical Instructions Writing Technical Instructions The Value of Visual Instructions Team Communications Project Management Organizing Teams 4 Reference Materials Additional Information A History of this Text Frequently Asked Questions